FAQ

FAQ

• How do I schedule my service appointment or emergency service today?

  Booking is fast and easy! You can give us a call directly at (508) 500-6832 for immediate dispatch, or use our simple online scheduling tool on our website to pick a time slot that fits your schedule.

• What is HVAC?

  HVAC is short for heating, ventilation, and air conditioning. HVAC is most often used to refer to the entire heating and cooling system, including ductwork, air filters, humidification controls, and registers. Get in contact today to learn about how we can help you with an HVAC technician or even a plumber

• What sets Quarry Hills Plumbing & HVAC Inc apart from the competition?

  We are a family-run business, and we focus on quality and personalized service. Our expertise and knowledge also set us apart from other HVAC and plumbing companies. According to the Environmental Protection Agency, small plumbing leaks can waste around 10,000 gallons of water per year. Don’t wait until it’s too late!

• Is my HVAC system functioning properly?

  Is it making strange noises? Is it cooling or heating all areas of your home sufficiently? Has it been taking longer to cool down or heat up? Have your utility bills been rising for no apparent reason? Any of these is a sign that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact Quarry Hills to check out your HVAC system, or even if you need a plumber, whenever you notice anything out of the ordinary.

• What should I do to prepare for my service?

  Before you work with HVAC or plumbing companies, make sure someone is home. You should also keep the work area clean and free of clutter.

• How quickly can a plumber or HVAC technician arrive at my home?

  We offer same-day service for urgent issues and operate 24/7 for emergency repairs. When you call, our team immediately dispatches the nearest technician in Mansfield, MA, or the surrounding South Shore and Bristol/Norfolk County areas, so you aren't left waiting.

• Do you offer free estimates or upfront pricing before work begins?

  Yes! We believe in full transparency. Before any work starts, our certified technician will evaluate the issue and present you with a clear, upfront quote with no hidden fees or surprises.

• Are flexible financing options available for major installations or replacements?

  Yes, we offer flexible financing options to help make larger projects (like new boiler installations, heat pump replacements, or full pipe repiping) easy on your budget. Ask our team during your consultation to learn about current promotional terms and quick approval options.

• Are Quarry Hills technicians licensed, insured, and background-checked?

  Absolutely. Quarry Hills Plumbing & HVAC & HVAC is fully licensed (Master Plumber License #15768-PL-M and Corporate License #3390-PL-C) and insured. Every member of our team undergoes rigorous background checks and continuous technical training, so you can feel completely confident and safe having us in your home.

• What payment methods do you accept upon completion of the service?

  For your convenience, we accept all major credit cards, debit cards, personal checks, and cash. Payment is processed right at the end of the visit once you are 100% satisfied with the work completed.

• Do you offer warranties or guarantees on your plumbing and HVAC repairs?

  Yes, we stand behind everything we do. We offer robust warranties on both parts and labor, as well as manufacturer guarantees on new system installations. If something isn't right after our service, simply give us a call, and we’ll return to fix it promptly.